Not the best of first time experiences with this company .After some 8 times (and heaps of money) of taking my sprinter based vehicle to them to take the ad blue fault light out. I was told on about the 3rd visit that this was a water in filter light and I had to show the technician the handbook.....Ended up taking elsewhere
Squeezed our sprinter in at very short notice whilst we were in Oxford on holiday. The tech there was spot on with his diagnosis. Thanks also to Gemma on the service desk.
ALWAYS SORT MY PARTS OUT VERY GOOD SERVICETHANKS FROM MTS
I've always used Rygor to maintain our vehicles as the service has been brilliant. Unfortunately it's all changed their. We booked our van in for service to be told it would cost 1200.00 as extra parts were needed, no problem. When we received the vehicle back we headed to Leeds from Oxford fully loaded. During the drive on the M1 the vehicle engine stopped and everything shut off including the power steering. Fortunately the road was a little quiet and I managed to pull over onto the hard shoulder. We had a look underneath the bonnet and realised some of the filters were loose, including the fuel filter. We tightened them and the van started. We finished the job and I contacted Rygor the following day. After they collected the vehicle and inspected it the lady on the phone said there was some damage and it would cost to repair. I explained they were at fault and we were lucky not to have caused an accident, after being put on hold she said they would repair it for free as a good will gesture..... anyway we've received the van back and it still isn't right, the back wheel makes a tingy noise and the engine is very sluggish. I have no faith in Rygor Oxford anymore so will no longer be using them. Stay well clear otherwise you may unfortunately be in my position.. absolutely gutted as I feel this will cost a lot to repair now..
I recently had my Mercedes Vito van serviced here. It was part of a servicing plan we took out when we initially purchased the van.The staff are very polite and friendly. I can highly recommend this dealership to anyone looking to purchase a commercial vehicle or have one serviced.A special mention about Ruth, she is a credit to the dealership!
Rygor Mercedes-Benz Commercial Dealership in Oxford is a UK Car Dealer based in Eynsham, South East England. Rygor Mercedes-Benz Commercial Dealership in Oxford is located at Eynsham Rd, Cassington, Witney OX29 4DD, UK.
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